Elite Cleaning

FAQ

About Us

 

Why should I use Elite Cleaning LLC?

Elite Cleaning LLC. provides a personalized and comprehensive cleaning services for homes and businesses in the Greater Phoenix Area. We strive to provide our customers with worry-free services they can trust to keep their houses and premises sparkling clean and fresh, year round. In that respect, you can count on Elite Cleaning LLC to:

Provide free quote to ensure that we fully understand your unique cleaning requirements and assign the best possible housekeeping or janitorial team to meet your expectations.

Send you carefully-screened trained and qualified employees. Our teams of cleaning service professionals use the safest cleaning supplies, equipment and techniques to thoroughly clean your home, apartment, condo or office on every visit.

Provide protection for you and your family. Elite Cleaning LLCg uses only products we use in our own homes, which pose no health risks for you, your family or the environment. Moreover, we are fully insured again accidents or property damage.

Provide comprehensive, high-quality services at affordable rates. We monitor the market, and our competitors, to ensure we offer thorough cleaning service packages at cost-effective prices.

Meet the highest standards of customer service. We use continuous quality improvement methods to ensure our customer service protocols meet or exceed industry standards. If you ever have a question or a problem, our supervisory staff are always just a phone call away.

 

What is your service area?

Elite Cleaning LLC. provides comprehensive housekeeping and janitorial services to homes, apartments, condos and businesses throughout the Phoenix Area, Weither you are in Gold Canyon or Sun City we are here to serve.

 

Do I have to have a regular maintenance contract?

While we do offer our customers regular daily, weekly or monthly services, contracts are not a requirement for Elite Cleaning LLC. We are happy to earn your confidence each time we visit you.

Elite Cleaning LLC also provides special 'one-off' detailed move-in, move-out and post construction/remodeling cleaning services.

 

Do you guarantee your services?

Absolutely! If you are not satisfied, we are not satisfied. It's that simple. If you ever encounter a problem or have any questions, our service representatives are just a phone call away.

 

Who do I call if there is a problem?

Please call 602-793-1417 to speak with Stephanie. Above all we are here to help.

 

Do you provide references?

Absolutely! Please contact us consultant in order to obtain a list of satisfied clients.

 

What kind of services do you offer?

Elite Cleaning offers full-service maintenance programs and special 'one-time' services both for residential and commercial customers. We also offer detailed move-in and move-out cleaning services and thorough post-construction/remodeling janitorial services. Our knowledge and expertise in dealing with hardwood floors and carpet cleaning puts us head and shoulders above other companies in this field.

 

Can I trust Elite Cleaning's employees?

Yes. We carry out background checks and carefully screen all of our employees.

If we cannot trust someone to clean our own home or office, we will not send them to clean yours...

 

Is your business fully insured?

Absolutely! Our goal is to provide the highest level of worry-free service to each and every customer. Elite Cleaning is fully licensed to operate in the state of Arizona, and all of our employees are fully insured. In the event that something is damaged or broken, we ask that you inform us within 24 hours, so we can take care of the problem.

 

Do you have a problem with pets?

We love animals and understand that pets are important members of your family. However, your pets may not be comfortable with our cleaning crew-or the vacuum cleaner-initially.

 

Do you bring cleaning supplies and equipment?

Our staff of cleaning service professionals will arrive with all the supplies and equipment needed to make your home sparkling clean and fresh, from top to bottom.

 

Will I get the same maids each time?

We do everything possible to meet your specific preferences, even changing or rotating individual housekeepers to ensure you get the perfect professional for your cleaning needs. Although people in every business sometimes get sick or go on vacation, our goal is to ensure that you always feel comfortable and completely satisfied with our cleaning services.

 

Do I have to be at home?

That is completely up to you. Our goal is to meet your cleaning requirements in the most stress-free way possible. If you decide that you don't want to be at home, we will discuss arrangements for gaining entry to your home while you are away. Many clients prefer to give us a key, which is then given a code designation and secured when not in use. Others may wish to hide a key, in a safe place, for the housekeeping team to use on a one-time basis.

Elite Cleaning LLC Proudly Serving the Following Communities

Anthem Apache Junction Avondale Ahwatukee Buckeye Carefree Casa Grande Cave Creek Chandler Coolidge El Mirage Eloy Florence Fountain Hills Gilbert Glendale
Gold Canyon Goodyear Litchfield Park Maricopa Mesa Paradise Valley Peoria
Phoenix Tempe Queen Creek San Tan Valley Scottsdale Sun City Surprise